Frequently Asked Questions

You can change your delivery method to Pick Up at Our Studio to save shipping time. The shipping fee will be refunded in cash when you pick up your order.

Alternatively, you can contact our customer service to upgrade to Same-Day or Next-Day Delivery by paying an additional shipping fee for faster delivery.

If you need to speed up the production process, you can also request a Rush Order, which will incur an additional Rush Order Fee. The fee will be confirmed by our team before processing.

For any of the above changes — whether adjusting the delivery method or requesting rush production — please contact us via Email or LINE. Our team will provide a bank account for the additional payment. After the transfer, please provide the last 5 digits of your account number for verification. Once confirmed, we’ll proceed with the necessary updates and speed up the process accordingly.